COVID-19 Safety Measures and Services Available to our clients

Dear Families and Valued clients,

At Lynbrook Vet we care deeply not just for our patients but also for our clients and one another as well. Given these current turbulent times and with Stage 4 restrictions now here in Victoria we wish to do everything in our power to protect you against COVID-19. Regrettably this means we will no longer be allowing clients into the clinic.

As a result, we will be moving to contactless but always compassionate care for your pets starting Monday the 10th of August 2020. What will this look like at Lynbrook Vet?

  • Please pre-book all appointments by calling the clinic on 8373 0301. This includes for pick-up of medications, parasite prevention and food.
  • Please do not visit the clinic if you are confirmed to have COVID-19, have been in close contact with a confirmed case or are in mandated isolation.
  • We will send you a confirmation email or text prior to your appointment. This can be shown as proof of your appointment if you are challenged on your way to the vet. Please note that it is still permissible to travel more than 5 km from your home when seeking vet care or picking up medications or food. If you prefer not to travel to pick up supplies, we can organise delivery of some products to you.
  • Please bring your phone with you to the appointment. Please ensure your cats are in secure carrier cages and dogs on either a fitted collar or harness and lead.
  • On arrival at the clinic please remain in your car and call 8373 0301.
  • When the veterinarian is ready, they will come to collect your pet from the car wearing appropriate PPE. We kindly request that you also please wear a mask unless you have a medical exemption to do so. The vet will obtain a history and discuss any concerns with you at this time or over the phone if you prefer.
  • They will then take your pet into the clinic where they will be cuddled by one of our animal attendants and nurses while they receive their health check and any other procedures required e.g. trimming nails etc. Treats and pats guaranteed!
  • The vet can then either call you or confer via video-link from the consult room and discuss any findings and recommendations. Alternatively, they can come to your car to discuss their findings.
  • The vet will then return your pet to you at your car all ready to head home!
  • Payment can be processed over the phone or by contactless methods at the car

We remain here to help take care of your pets safely with our full range of normal veterinary services still available through these times and as always, we remain available for any advice. We have our own in clinic COVID-safe Plan to further minimise risk to our clients. For sensitive cases or when farewelling a beloved pet please be assured, we will continue to provide you with the smoothest experience possible. Talk to our staff about how we can best assist you at these times.

Our thoughts are with everyone affected or navigating through this crisis. We hope you all stay safe,


Your Lynbrook Vet Team

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Lynbrook Vet IconLynbrook Vet

14A/10-30 Northey Road, Lynbrook

4.9 450 reviews

  • Avatar Sarah ★★★★★ in the last week
  • Avatar Rosie Kawala ★★★★★ a week ago
    My 5 y.o. dog just had her first health scare with some tumours, and Lynbrook Vet helped us through the testing and removal process so kindly.They laid out all our options and were transparent about probable outcomes, minimising costs where … More they could.They checked-in with me throughout her surgery day with phone calls, texts and photos (non-surgical!) and patiently answered all of my questions at pick-up.I have taken my dog to Lynbrook Vet since adopting her 3 years ago, and continue to go there after moving further away because they are so wonderful.The staff in reception are always friendly and helpful and happily assist with all of our needs.It's nice to attend a clinic with a great culture, where the animals, and their humans' peace of mind, are their top priorities.
  • Avatar Alfatihah Sateria ★★★★★ a week ago
    Very kind n friendly staff , very helpful and help my little one get solve
  • Avatar Claire Mooney ★★★★★ a week ago
    I could not recommend both Lynbrook Vet and their sister vet Berwick/Clyde Vet any more. It is the best vet you will ever experience. We were desperate to find a vet to look after out little boy (he's a ragdoll cat who stopped eating … More and is also dealing with CKD) after being unhappy with our previous vet. We were recommended by our local community to take him to Jess who is working now full time at Berwick/Clyde Vet which has recently opened and her care (along with all the other nurses there), love, how switched on they are was one of the greatest experiences we've ever had. We thought that maybe something bad had gone wrong with his kidneys, but it was immediately picked up that one of his tooth was infected which explains the no eating (this wasn't picked up by the previous vet). Our little boy had to stay over night with a drip before going under and having 4 teeth removed. He's about to be 13 so this was a stressful situation with him going under. We were sent frequent updates with photos in the morning, during the day and just before we picked him up. They called me right before the procedure, during the procedure and right after to confirm everything was okay and if there were any updates. They knew exactly what to do and how to best keep him safe during this procedure. When we picked him up we were taken through all his blood work, x-rays and documents in elaborate detail so that we understood what everything meant and what was going on. They have even put us on a 6 month plan to get him to be as happy and as healthy as he can be when we return a week later for a free dental check up to see how his mouth is healing. We were given an aftercare plan. Pain medication that they had already been pre made!! I got a Toutube link texted to me that explains what exactly happened during the procedure. We were also given a tooth fairy certificate!!! (this vet is so extra I can't deal). This vet goes above and beyond, we saw a HUGE improvement the following day (he is SO MUCH HAPPIER) it felt like our little angel was at daycare and I could not recommend going to this vet enough! THANK YOU so much. We are eternally grateful for looking after Oscar so thoroughly.
  • Avatar Alex Farani ★★★★ 2 weeks ago
  • Avatar Jade Scullard ★★★★★ 3 weeks ago
    1000% recommend!!!! This is such a stunning vet, everyone is so friendly and forthcoming, we have been seeing them for the past 4 months with our little staffy boy Stitch! He loves it there as everyone loves him and gives him all the attention … More he needs, we have had nothing but incredible service from all the staff there. Stitch went in today for a procedure and we felt so happy and safe leaving our boy there, everyone cares for your pet, like they are family. It’s truly the best experience we have ever had with a vet.It’s a definite must, as when your little ones aren’t feeling the best they make you feel better because they keep you in the loop every step of the way!We also did puppy pre-school through them which is incredible as well as he now associates the vet with such a happy feeling we never have him worried about the vet visit… and besides that all the love and care he gets when he walks through the Lynbrook vet doors!Truely amazing

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Lynbrook Veterinary Services Primary Care Practice

Lynbrook Vet is a close-knit team of Veterinary professionals dedicated to practising veterinary science in a compassionate, trustworthy, respectful and professional manner.  We care deeply not just for our patients and clients, but for one another as well.

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