We wanted to share with you a story about a good Samaritan and a Raven.
Earlier this month we received a phone call from a girl who had seen a Raven walking into walls at the Lynbrook Shopping Centre car park. Dazed and confused with its eyes glued shut, the Raven was in grave danger and needed help. With assistance from a local shop who loaned her a box, Eboni caught the injured Raven and as she was unable to drive, she called an Uber and got the bird to our Lynbrook Vet practice. What an incredible thing to do! I mean wow!
Upon assessment the Raven was found to have its eyes, nostrils and some of its feathers completely covered in a sticky chemical. We dare say this cheeky bird had gotten into some rubbish, coating itself in the gluey residue. Using a gentle saline gauze to wipe the bird, the residue began to come off and the Raven’s eyes opened wide. It was like a switch was flicked as it’s behaviour completely changed and it was rearing to go!!
Before leaving, our team offered Eboni a ride back, but she insisted on arranging another Uber so we could continue caring for animals in need. When we thanked her for her efforts, her response left us humbled and inspired:
“I didn’t do anything special. I just did what everyone should do.”
Eboni’s humility and kindness resonated deeply with our team. We are immensely grateful to her for her selfless efforts in rescuing this bird. Her quick thinking and compassionate actions undoubtedly saved the Raven’s life. Despite the feather damage caused by the chemical, the Raven is currently recuperating at Wild Days Wildlife Shelter, where it is thriving and nearing release.
At Lynbrook Vet & Berwick Clyde Vet, we hold firm to the belief that every patient, regardless of size or species, deserves unwavering and professional veterinary care. Wildlife is no exception. Our team is dedicated to aiding animals in need and welcomes wildlife cases at no cost to you. We encourage everyone to follow Eboni’s example and take action when encountering an animal in distress. Together, we can make a difference in the lives of our furry and feathered friends.
Dr Justin Alway is an absolutely amazing vet who did everything he could to help our beautiful bunny mummy. Sadly, despite all his efforts, she didn't make it.The care, compassion and support we received from Dr Alway and the wonderful… More team at Berwick/Lynbrook Vets were beyond anything I have ever experienced.Dr Alway took the time to explain everything to us, made sure we understood what was happening and was incredibly supportive throughout the entire process. What touched us most was that his care didn't stop when we left the clinic. His genuine concern and aftercare were something we never expected but are so incredibly grateful for.We feel very fortunate to have found him when we needed help the most. He is not just an excellent vet but someone who truly cares about the animals and the families who love them.While we are still grieving the loss of our beautiful bunny mummy, we are so grateful for everything Dr Alway and his team did to try to save her.Thank you from the bottom of our hearts for your kindness, compassion and support. We have certainly found a vet we can trust, knowing that his care goes well beyond the clinic doors.We couldn't recommend him and his team highly enough.
It is honestly difficult to put into words just how genuinely beautiful Dr Daphne and the entire team are, both in heart and in mind.We have had difficulty finding a veterinary clinic that feels calm, polite, warm, welcoming, genuinely… More caring and knowledgeable, but from the moment we arrived, this practice felt completely different. There was such a lovely, peaceful atmosphere, and we never felt rushed, dismissed or treated like just another appointment.The team were incredibly well organised, very reasonably priced and, most importantly, they actively listened to us and took the time to understand the individual needs of our fur kids.With our relocation to Queensland, we needed both of our dogs assessed and given their tick prevention injections, which we had struggled to find another veterinary clinic in South East Melbourne offering. Dr Daphne and the team took the time to explain everything properly and make sure we understood what was needed to protect them once we move. Paralysis ticks are not just a concern in Queensland and New South Wales, and we were also made aware of the importance of prevention as their range continues to extend further south. It was wonderful to find a practice that offers the long-term tick injection, especially for pups who do not take particularly well to tablets.We also received fantastic advice about the possible risks associated with sporting club activities and the preventative measures we can take to help protect them from injury, as well as thoughtful guidance regarding their individual dietary requirements. We had previously fed our kids full Lyka meals but stopped purely because of the cost. A new understanding of the benefits of their meals helped us make an informed decision to reintroduce Lyka and use a half-Lyka, half-current-food approach so we can manage the cost while still giving them those nutritional and probiotic benefits.Our fur kids were also assessed for their fit-to-fly certificates. This was something we had been quite anxious about, particularly given that one of our kids was born deaf and knowing that the relocation and flights are going to be a stressful few days for them. The information, reassurance and practical advice we received gave us a much better understanding of what we can do before and after their flights to minimise their anxiety and support them through the whole experience.What impressed us most was the genuine care behind everything they did. Nothing felt transactional. They listened, explained, reassured and treated our fur kids as individuals.It is incredibly comforting to meet veterinary professionals who clearly have such beautiful hearts and who genuinely care about both the animals they treat and the people who love them.We are so grateful to Dr Daphne and the entire team and cannot recommend this practice highly enough.
I’m really grateful for the care Joey received from the team. Everyone was so kind, caring, and patient, and they took the time to explain everything clearly and guide me through each step. It made a stressful situation feel so much easier.A… More special mention to Dr Angus he’s an absolute legend. He was professional, caring, and genuinely took the time to make sure Joey was looked after properly and that I understood everything. You can really see how much he cares about the animals he treats.I genuinely felt that Joey was in the best hands, and I couldn’t be happier with the care and service we received. I would wholeheartedly recommend this vet to anyone who wants their pet treated with genuine care, compassion, and respect. I wouldn’t hesitate to bring Joey back here again.
Thank you to the team at Lynbrook Vet for all the hard work you do! Within the span of just two weeks, two of my cats have needed to go to the vet for separate issues and it's been a really lovely, reassuring experience both times.… More A big thank you to Dr Naoise, Dr Justin and the nurses who were all so patient and kind with handling my anxious kitties. I can't stress just how helpful and informative everyone was, and how they took the time to thoroughly explain results and answer questions. I'm a really anxious pet owner, but it's been so reassuring knowing how professional and knowledgeable the staff are.Very grateful that this is my local vet! Thank you so much again.
Lynbrook Veterinary Services Primary Care Practice
Lynbrook Vet is a close-knit team of Veterinary professionals dedicated to practising veterinary science in a compassionate, trustworthy, respectful and professional manner. We care deeply not just for our patients and clients, but for one another as well.
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