For the People

Lynbrook Vet is a team of dedicated, veterinary professionals.

We love what we do and we care deeply for not just our team but for our patients and their humans.

new gear

Above Picture: Future Vet Elysian showing off her new gear after a visit to Lynbrook Vet.

Elysian’s mum says, “After a visit with my baby Hades to see the wonderful team at Lynbrook Vets, the kids got a vet show bag. Elysian is half way through the cat colouring in and she cannot wait for [her brother] Zander to get home from daycare so they can play vets. Such a great idea – thank you!

Danielle Kutcher of Star News recently interviewed one of our team members, Bec after the clinic’s entry in the 2021 Casey Business Awards where the wonderful Lynbrook and surrounding community got behind us and supported our entry. Bec said the community was “amazing, so close-knit”.

The article published in June 2021 continued on reading:

‘Lock downs in 2020 forced some changes to the way Lynbrook Vet served its clients, but its unwavering commitment to the community never changed.

Nor did its commitment to its employees, who were supported throughout the lock down.

Staffing hours were changed and extra animal attendants were brought on to help hold during surgery and consultations as customers weren’t allowed in.

Ms Nichols said calls to the vet skyrocketed over that time, with no stopping for the dedicated staff,

Most of the clinic’s staff live in the City of Casey, and keeping it local is incredibly important, she added.

Ms Nichols said the owners of the clinic look to hire local and support local at all times, even down to their marketing activities and purchasing of supplies.

Another innovation that helps the team is the presence of a psychologist as part of the staff.

The vet industry is known for its high level of mental health distress and suicides, and Ms Nichols said the psychologist helps keep everyone feeling supported and valued,

“It’s really important and really different,” said Ms Nichols, who in her 12 years in the industry has never seen an internal mental health support like it. But it all feeds into the clinic’s desire to do the right thing by its people.

“We want to be an employer of choice and a practice of choice,” she said.

“We have such a high care factor. We do good and we want others to do the same. We want to change the industry a little bit – by starting small in our area with things like this, we hope word can spread and other clinics take this on board.”

And that, she said, is when the clinic moves from being simply vets and clients, to being a family.

 

If you need help, you can reach out to Lifeline on 13 11 14 or Beyond Blue on 1300 22 46 36

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Lynbrook Vet IconLynbrook Vet

14A/10-30 Northey Road, Lynbrook

4.9 516 reviews

  • Avatar Krystel H ★★★★★ a week ago
    Didn’t have a chance to read reviews prior to our visit because our beloved little Pum had a random and very scary one off seizure that sent us all into a panic yesterday afternoon. My daughter googling emergency vets while we were in a … More frenzy trying to load this precise cargo in the car resulted in us ending up here and after the care we received from the point of first contact to getting the favourite child home in one piece safe and sound was impeccable!To the lovely ladles on reception, Thankyou! You were so comforting and reassuring during the initial call at the height of our panic. Your guidance over the phone was invaluable and the service received upon arrival was brilliant. Only two calls were made to you guys and a vet closer to home and the reception from both couldn’t have been any more polar opposite which is why we ended up here and I’m so glad we did. You represented your establishment so fabulously. The vet herself and training student were also so lovely and while I never want to go through that experience ever again I’m glad we found you guys because all the reviews are pretty spot on, our family agrees and are so thankful for your help!
  • Avatar Vereena Dodds ★★★★★ 3 weeks ago
    Everyone at Lynbrook Vet are so welcoming and caring. Everything is explained to you in great detail so that you know what is going on with your pet. I would 100% recommend them for your fur baby
  • Avatar Marissa L ★★★★★ a month ago
    Highly recommend Lynbrook Vet! I travel 30 minutes to take my fur baby Charlie and would do so in a heart beat any day. The team at Lynbrook goes above and beyond to ensure my dog had a good experience. He came in for a dental clean and … More came out with pearly shinny teeth. He did not show any signs of destress upon picking him up and came home to finish all his dinner.The lovely team provided updates throughout the day via texts and calls - it made me felt really comfortable that he was in good hands.
  • Avatar Katelyn Reynolds ★★★★★ a month ago
    Took our cat BB to the Lynbrook vet once we moved into the area. The other reviews for this vet are accurate. My cat had to go in for a dental and lump removal and the transparency and care were top notch from start to finish throughout … More the day. From the phone calls before, during and after the surgery, to the messages and photos from “our cat” to the detailed aftercare plan. Very knowledgeable and friendly staff in both the vet team and the admin staff. These are our vet team through and through.
  • Avatar Rhiannon JH ★★★★★ a month ago
    The BEST veterinary practise. Amazing customer service they remember our dogs and make them feel loved and special at every visit.
  • Avatar Gabriela Zumaran ★★★★★ a month ago
    The have an excellent service and the team is really friendly and caring. I will recommend Lynbrook vet to all my friends. They look after my little one so good.

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Lynbrook Veterinary Services Primary Care Practice

Lynbrook Vet is a close-knit team of Veterinary professionals dedicated to practising veterinary science in a compassionate, trustworthy, respectful and professional manner.  We care deeply not just for our patients and clients, but for one another as well.

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